The Buying Experience: Makoba Sets the Standard I recently purchased the Sailor Professional Gear with the 21ct Gold nib from Makoba, and I have to start by talking about the retailer. As one of India’s flagship pen stores, my expectations were high, but they truly went above and beyond.
I was genuinely overwhelmed by their customer support team. It wasn’t just a transaction; it was an experience. They were incredibly proactive—contacting me immediately after I placed the order. What really impressed me was their transparency; they sent me actual images of the specific product via WhatsApp before dispatching it. This small gesture gave me immense confidence that I was getting exactly what I wanted.
Unboxing & Delivery The package arrived in mint condition, which speaks volumes about the care they take in logistics. The product packaging itself was stunning—opening it felt like a special occasion. It is rare to see a delicate instrument handled with such precision during transit.
The Pen: Sailor Professional Gear (21k Nib) Now, for the star of the show. I had high hopes for this pen, but it has completely exceeded my expectations.
The Nib: The 21ct gold nib is expressive and responsive in a way that lower-karat gold or steel nibs just aren't. It offers a distinct, sophisticated writing character.
The Feel: The "feedback" Sailor is famous for is absolutely present and amazing. It isn't scratchy; rather, it provides a tactile connection to the paper that gives you precise control. It delivers extreme writing pleasure that makes you want to keep writing.
Verdict If you are looking for a serious writing instrument, the Sailor Pro Gear is a masterpiece. And if you are in India, I cannot recommend Makoba enough for their authentic products and white-glove service.
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