Kaweco Fountain Pens

77%

(837)

11%

(115)

(42)

(29)

(61)

979

NPS score:

0 (Not at all likely)

10 (Extremely likely)

Likes: The packaging was excellent. The pen traveled all the way from Chennai to West Bengal and arrived in perfect condition without any damage. I also contacted the WhatsApp number provided for customer queries several times before placing my order. Every time, I received prompt replies, and they guided me throughout the buying process. It made the entire experience smooth, reassuring, and enjoyable.

Excellent First-Time Buying Experience

I was initially hesitant to place an order because it was my first time buying from this website. Since I was purchasing my first Lamy fountain pen, I wasn't completely comfortable ordering from a regular online store. However, after contacting the WhatsApp support number, all my doubts gradually disappeared. They patiently answered every query, helped me choose between two pen options, and even guided me in selecting the right ink. It was amazing to receive such personal guidance from an online store.

The packaging was excellent. It was also delivered within the promised time frame. Overall, the entire buying experience was smooth, reassuring, and enjoyable. I would definitely recommend them.

Likes: The smoothness and staff experience

Beautiful pen

I love the TWSBI, it is so beautiful and transparent

Likes: Delivery customer care

Improvements: May be offer or discount.

Smooth

Writes so smootly. Felt in love with this pen also the the delivery was quick and smooth.

Likes: Good

Improvements: Excellent delivery and packaging of the item. The ink is a lovely shade as well.

Good

Consistent like ever

Been using Pilots this blue for a while now. Consistent like ever. Bit on the wetter side, but very consistent.

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